iFront End Technologies goes international! Servicing customers in over 15 different countries.
Our team of IVR experts can help you create custom telephony and speech applications for your unique requirements. Our expertise includes telephony, voice user interface (VUI) design, automated speech recognition (ASR), text-to-speech (TTS).Learn More
iFront End Technologies provides 24/7 IVR support that sustains, extends and enhances the life of your IVR platform. Many vendors focus on the sale... we focus on the relationship with our customers and that starts with support! Many vendors force their solution to an "end of life" cycle to make another sale... iFront End Technologies will make sure your solution will be supported for years to come and your investment is leveraged to the fullestLearn More
iFront End Technologies will design either a premise or cloud base solution for your Contact Center. We don't try to force a solution that doesn't fit your business needs... instead we take your business and functional requirements in consideration to provide a solution that fits your business needs today and tomorrow. We do not have any relationships with Contact Center vendors, so our recommendations are purely unbiased.Learn More
Are your customer entry points working as expected? iMonitorIT is the ONLY monitoring service that has a 24/7 command center to ensure your technologies is working! We provide pro-active monitoring for your IVR, Customer Service Lines, Fax, Automated Attendant, Web, SMS Text and Mobile applications. Alerts are sent directly to your support staff.Learn More
Low Cost Speech Recognition is finally here! Speech recognition (ASR) has been around for a while now, but most companies could not justify the cost to use speech technologies until now!.
We can provide professional class Speech and TTS at the same price that most IVR vendors charge for touch tone capability.
iFront End Technologies provides custom solutions to fit your business and technicial needs. We can interface with your current infrastructure or design an integrated solution from the ground up.